1. Overview
This Cancellation Policy explains how users of Launchera can cancel their subscriptions or stop using services provided by Aura Orphic LLP through the Launchera platform.
This applies to all customers, globally.
2. Subscription Cancellation
You can cancel your Launchera subscription at any time.
How to cancel:
Go to Dashboard → Settings → Billing
Click Cancel Subscription
OR
Email us at support@launchera.co with your registered email.
There is NO cancellation fee.
Your access continues until the current billing cycle ends.
3. Cancellation Window (7-Day Refund Rule)
Launchera offers a 7-Day Full Refund Guarantee.
This means:
If you cancel within 7 days of payment, you can request a full refund.
After 7 days, cancellation will stop future billing, but past payments are non-refundable.
4. Who Can Request Cancellation?
✔ Monthly plan users
✔ Yearly plan users
✔ Indian & International users
✔ Razorpay / Stripe / UPI / Net Banking / Cards users
5. Cancellation of Done-For-You (DFY) Services
DFY Services (like funnel creation, automation setup, CRM setup) follow a different rule:
If work has not started, full refund is allowed
If work has started, the service fee becomes non-refundable
However, subscriptions (platform access) still follow the 7-day refund rule.
6. Auto-Renewal Cancellation
All Launchera plans renew automatically unless you cancel.
To stop renewal:
Cancel at least 24 hours before the next billing date
Once cancelled:
No new charges
Your account stays active till billing period ends
You can restart anytime
7. Account Deletion vs. Cancellation
Cancellation ≠ Account deletion.
If you wish to delete your account permanently:
Email: info@launchera.co
Subject: Account Deletion Request
Note: Account deletion removes all data permanently and cannot be undone.
8. Refund on Cancellation
Cancellation alone does not guarantee a refund.
Refund is processed only if:
✔ Requested within 7 days
✔ You are eligible under the Refund Policy
✔ No DFY service has begun
Refunds are processed in:
3–7 business days (Razorpay India)
5–10 business days (Stripe International)
9. Payment Failures or Duplicate Transactions
If payment fails but amount is deducted:
Refund is automatically issued by Razorpay/payglocal
Expected timeline: 3–7 business days
You may contact support for faster verification
10. Platform Suspension or Misuse
Launchera may suspend or cancel your access if:
You violate our Acceptable Use Policy
You misuse messaging tools (SMS/WhatsApp/Email)
You engage in fraudulent or illegal activities
You breach data or privacy rules
No refunds apply in suspension due to policy violation.
11. Changes to This Cancellation Policy
Aura Orphic LLP may update this policy at any time.
Updates will be posted on this page with a new “Effective Date.”
📩 Support & Cancellation Assistance
Email us anytime: info@launchera.co
We respond within 12–24 hours on business days.