Effective Date: 1 November 2025
Company: Aura Orphic LLP
Website: https://launchera.co
Platform: Launchera (SaaS CRM, Funnel Builder & Automation Suite)
1. Introduction
This Privacy Policy explains how Launchera, owned by Aura Orphic LLP, collects, uses, stores, protects, and processes your information.
We are committed to:
✔ GDPR Compliance
✔ Data Security
✔ Transparent Data Use
✔ Full Control Over User Data
By accessing or using Launchera, you consent to this Privacy Policy.
2. What Information We Collect
A. Information You Provide Directly
Name
Email address
Phone number
Business name
Payment details (via Razorpay/Payglocal/paypal)
Uploaded files, contacts, leads, funnels, CRM data
Support communications
B. Information Collected Automatically
Device information
Browser details
IP address
Cookies & usage data
Time spent on platform
Analytics for performance optimization
C. Third-Party Integrations
When you connect integrations, we may retrieve information based on your permission:
Facebook/Instagram APIs
WhatsApp API
Google Calendar
Payment gateways
SMTP & email tools
We do not collect data unless explicitly permitted by the user.
3. How We Use Your Information
We use your data to:
✔ Provide platform services (CRM, Funnels, Automation, Payments)
✔ Improve performance and features
✔ Send important notifications
✔ Deliver customer support
✔ Prevent fraud and ensure security
✔ Process payments
✔ Enable communication tools (email, SMS, WhatsApp, chatbot)
We never sell or rent your data.
4. Legal Basis (GDPR Article 6)
We process data based on:
Contract necessity (to deliver our services)
User consent
Legitimate interest
Compliance with legal obligations
5. Cookies & Tracking
We use cookies to:
Improve user experience
Remember login sessions
Track analytics
Personalize content
Users may disable cookies via browser settings.
A detailed Cookie Policy will be provided separately.
6. Data Sharing
We may share data with:
A. Essential Service Providers
Razorpay / Stripe (Payments)
WhatsApp Cloud API
OpenAI (AI Brain & Chatbots)
Google Analytics
Email/SMS gateway partners
B. Legal Compliance
If required by law, court order, or government authority.
We never sell data to advertisers or marketers.
7. Data Storage & Security
✔ Encrypted servers
✔ Role-based access controls
✔ Secure data centers
✔ Encrypted API communication
✔ Regular security audits
Users own full rights to upload, modify, and delete their data.
8. International Data Transfers
For global users, data may be stored on servers located outside your country.
All transfers comply with GDPR Standard Contractual Clauses (SCCs).
9. Your Rights (GDPR Rights)
You may request at any time:
✔ Access to your data
✔ Correction of incorrect data
✔ Deletion (“Right to be forgotten”)
✔ Export of your data
✔ Restrict processing
✔ Withdraw consent
Contact: support@launchera.co
10. Data Retention
Your data is retained as long as:
Your account remains active
Or required by law (in India and globally)
Upon account deletion:
Data is fully erased within 30 days
Backups are wiped in 90 days
11. Children’s Privacy
Launchera is not intended for individuals under 18.
12. Payment Information
Payments are securely processed through:
Razorpay
Stripe
Launchera does not store:
Credit card numbers
CVV
Expiry dates
All payment data is encrypted under PCI-DSS standards.
13. Communication & Marketing
Users may receive:
Service alerts
Billing updates
Feature updates
Optional newsletters
You may unsubscribe anytime.
14. Refund Policy
We offer a 100% full refund within 7 days of any plan.
15. Changes to Privacy Policy
We may update this policy; updated versions will be posted on the website.
16. Contact Information
For privacy or data protection concerns:
📩 info@launchera.co